If you are using two TiVo devices and want to copy shows from your new TiVo device to the old one, then you may come across some issues if you haven’t done it in the past. It is not just you who is facing this problem, but many people come across this same issue while accessing TiVo.
To be able to transfer files from your old TiVo device to the new one, you can reactivate the service on your old TiVo. You need to sign up for one month service, but don’t you worry about your payment. You can get a full refund within 30-days.
You can see your old TiVo account page on the official TiVo site. But, you need to get in touch with the company through their official TiVo service number. You can easily check out the details of your device on the system information screen. You have to perform TiVo setup in order to transfer content from old TiVo to the new one.
You can log into your TiVo account and click ‘change device preferences’. There will be boxes corresponding to video sharing and enable video downloads are checked. After that, you can copy the shows that you need to transfer from old TiVo to the new one. You need to copy the settings that record new episodes of your favorite shows, or else, you won’t be able to sync those with the new TiVo.
You will have to wait for an hour after which, you will instruct both TiVo boxes to connect to the TiVo service. Take your TiVo remote now, and press ‘TiVo-logo’ button that is given at the top of the remote control. There will be an option, i.e., ‘messages and settings’ or ‘settings & messages’ that you need to select Followed by ‘network’ or ‘phone & network’. Finally, select ‘connect to TiVo service now’ option.
It is important for you to take the step because each one of those boxes needs to be on the same page. It may take some time, but if you can make sure that things are properly, then it will be easier for you. You can call at TiVo customer service in case you come across any problem
You will now be able to pull all those old recordings that you were meaning to see on your new TiVo. Now, on your new TiVo, visit ‘my shows’ screen or ‘now playing’ option if using TiVo Premiere model. You are going to see old TiVo listed at the bottom of the screen. Select that and you will finally be able to see the list of all the recordings.
You might not be able to see any ‘transfer all’ button, so what you have to do is, take each file followed by selecting ‘transfer the recording’. If you don’t find this option, then you can take TiVo com support.
The process is long and tedious, but at the end of the process, you are going to see your favorite shows on your new TiVo device. TiVo makes use of a one-at-a-time file transfer, which makes things slower. There isn’t any provision for cloud synchronization as well.
If you come across any issue in transferring files from old TiVo to the new one, then you can get in touch with TiVo help and support provider. They will be able to help you out in the best possible way.
But, make sure that TiVo com activate has been done on the new device. If your TiVo device has not been activated, then you won’t be able to do any of above-mentioned things.